F.A.Q.s

What is the minimum number of participants needed to run the tour?  

 

We require a minimum of 14 participants for the quoted prices.  

 

How can we make a reservation?

 

You can make your reservation directly from our website!  Please select your dates from our calendar and follow the steps to make your reservation request.  Feel free to email us with any questions!


What is your cancellation policy?  

 

While we do require payment in full in order to reserve, we understand that plans sometimes change.  If your ship doesn't come in due to weather or anything other reason beyond our control, we will refund your money only withholding a $10 transaction fee.  This doesn't happen often, but we understand that it is a possibility.  If your ship stays on schedule, but you should decide to cancel, we just ask that you do so with two weeks notice so that I can get you a full refund (minus the $10 transaction fee) and give someone else your seats.   

 

Is there a guide on each bus?  

 

Yes, there is a guide on each bus!  Our guides are very knowledgeable about the region and are either native English speakers of have excellent English.  

Why do I need to sign a waiver?

We ask that each guest sign a Release of Liability waiver simply because our insurance company requires us to use them.  Please review our waiver here: 

Are the tour participants on the same ship as me?  

 

Yes, generally we only have one ship in port at the same time.  We make sure that the tour time frame is aligned with your time in port.